Santander Bank, NA Personal Banking Representative, Windsor, CT area in Windsor, Connecticut

Personal Banking Representative, Windsor, CT area - 1705866

##

Description

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

Responsibilities:

  • Develops and maintains customer relationships by selling Bank products and providing excellent customer service

  • Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently

  • Meets all goals and actively participates in all sales activities in the branch

  • Acquires and retains customer relationships by providing relevant solutions to meet customer needs

  • Develops and deepens customer relationships by providing outstanding customer service following a focused cross-selling strategy

  • Meets all sale goals and actively participates in all sales activities in the branch by engaging in a personal weekly sales activity plan

##

Qualifications

  • A minimum of 1 year experience selling products and/or services in an incentive based environment

  • A minimum of 1 year of customer service experience

  • Skilled in uncovering customer needs and providing relevant customer solutions in proactive and reactive scenarios

  • Skilled in optimizing sales opportunities to existing and walk-in customers

  • Exceptional customer service skills, client first approach

  • Strong analytical and problem solving skills

  • Strategic planning skills and ability to build successful sales plans

In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule.

Job : Retail Products Branch
Primary Location : Connecticut-Windsor
Schedule : Full-time
Job Posting : Jul 14, 2017, 2:36:40 PM

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO