Santander Bank, NA Business Analyst in Boston, Massachusetts

Business Analyst - 1803213



As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.


The Business Analyst is part of the Sales Reporting & Analytics team within the Consumer & Business Banking unit of Santander Bank.The individual is responsible for providing end to end support of reporting solutions and analysis that deliver critical insights into business performance and guide business decision making.

  • Consultwith business partners to understand business objectives and collect requirements to develop appropriate reporting solutions and business analysis

  • Develop reports and dashboards with meaningful design and use features, including interactive filtering, sorting, and selection as well as various visualization techniques

  • Provide strategic, data-based analysis with recommended options to drive and govern business decisions

  • Create executive level presentations that are able to succinctly convey business trends and highlight insights to improve business performance

  • Design, test and implement database processes and reports to monitor business performance against objectives

  • Support the reporting solutions by monitoring production reports, resolving issues and performing root cause analysis as needed

  • Provide timely and complete responses to reporting inquiries

  • Ensure all reports and processes are documented and have adequate quality controls in place

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.



  • 5+ years of experience in business analysis, finance or strategic planning with demonstrated business acumen

  • MBA a plus

  • Proficient in SQL – able to code stored procedures and optimize SQL code for performance

  • Experience developing reporting solutions and analysis using business intelligence tools.Tableau experience a plus

  • Expert level proficiency with Microsoft Excel

  • In-depth understanding of data architecture and relational database design principles

  • Strong critical thinking and analytical skills with the ability to develop solutions to complex challenges

  • Able to thrive in a fast paced work environment, supporting multiple projects for various stakeholders with rapidly changing priorities

  • Superior communication skills - able to express facts and ideas clearly both verbally and in writing, interacting professionally, transparently and effectively at all levels of the organization

  • Demonstrates intellectual curiosity and courage in their leadership style

Job : Retail Products
Primary Location : Massachusetts-Boston
Schedule : Full-time
Job Posting : May 10, 2018, 3:51:04 PM