Santander Bank, NA Branch Manager, Brooklyn Queens Area, NY in Brooklyn, New York

Branch Manager, Brooklyn Queens Area, NY - 1804504

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Description

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

As a Branch Manager with Santander’s Consumer and Business banking division, you will be given the opportunity to jumpstart a career in financial services with a global industry leader. To assist you on your path, you will be provided the opportunity to attend the New Hire Branch Manager Development Program. The program is set up to ensure you gain the experiences you need to be a successful Branch Manager. You will learn through observation, practice, and apply each of the key components of the Branch Manager role. The first 11 weeks with Santander, you will receive 3 weeks of Banker training and 8 weeks of Branch Management training. To help you achieve success, you will shadow a Peer Coach and have the support of your District Executive and Learning & Development. Once you have successfully completed Branch Manager Development Program, you will transition to the role of Branch Manager to lead a branch and apply all of your learnings.

Responsibilities

  • Act on all feedback provided by DE/Peer Coach

  • Analyzes branch expenses and implement strategies to reduce overhead

  • Attend all meetings and conference calls as prescribed

  • Complete proficiency checks to validate learnings

  • Complete required training courses when due

  • Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Bank

  • Focuses on increasing Bank products and services, sales, number of clients, its business relation with the bank and always following the established policy and procedures

  • Formulates and executes a customized team plan to acquire new, retain and grow existing SME and personal relationships, managing the Business & Personal Clients portfolio

  • Is responsible for managing branch, ensuring that branch and Team Members meet or exceed their goals

  • Learn/Practice/Apply throughout the program

  • Manages, coaches, directs and motivates every branch team member to promote and maximize sales opportunities. Oversees Explore Notes tool and manages employees sales initiative

  • On the SME side and along with the BBR, focuses on companies with revenues less than $3.0 Million, performing significant calling activity on existing SME customers, prospects and Centers of Influence to develop new business and to retain or expand existing business

  • Own your learning experience

  • Participate in daily debriefs with Peer Coach, weekly debriefs with District Executive (DE)

  • Participate in debriefs with Learning & Development, Peer Coach and DE

  • Participates in branch functions and community activities to promote bank’s image and growth ensuring that the Bank maintains a strong local presence

  • Takes responsibility for delivering Customer Service Excellence which meets and exceeds the customers’ expectations

  • Utilize resources/take good notes on learnings in the program

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Qualifications

  • Minimum of between 4 and 7 years of business experience

  • Proven track record of excellent sales management in a financial services environment

  • Ability to manage, supervise, instruct and coach; ability to meet deadlines; make independent decisions and utilize sound judgement

  • Advanced knowledge of all Retail and Small Business products and services and fluency in business acumen and in SME credit

  • Highly motivated and competitive with proven leadership quality and very goal driven

  • Understands all appropriate policies, procedures and processes that impact work activities

  • In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule. In order to be eligible for this position you must have a valid US Social Security at the time of application

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply .

Job : Training Management
Primary Location : New York-Brooklyn

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Organization : Consumer & Business Banking (1001)
Schedule : Full-time
Job Posting : Jul 9, 2018, 8:00:23 PM

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO