Santander Bank, NA IT Risk Manager, 1st Line of Defense in Dorchester, Massachusetts

IT Risk Manager, 1st Line of Defense - 1801637



As a member of the Technology organization, you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do. We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization. The Technology Team supports the development, implementation and ongoing maintenance of all banking systems. This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment.

This position is responsible for assisting with the development and implementation of information technology risk strategies identified by Internal Controls and/or Technology Risk leadership. The Technology Risk Manager will work closely with the Technology Risk team in the prioritization of work and review of projects completed. This position also is responsible for hands-on execution of control/risk assessments and the development of control enhancement recommendations.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Drives and manages the execution of responsibilities to conduct risk assessments, assist with self-assessment programs, perform technical research on risk topics, and other activities that support risk management goals for the Technology Division. Some of the primary responsibilities include:

  • Drives the development and implementation of information technology risk management strategy and operating priorities

  • Drives the integration of the IT Risk Management practices into key Information Technology and business areas

  • Build effective relationships with key individuals who own and support processes you are responsible for evaluating, including the appropriate line-of-business risk managers

  • Provide mentoring, as needed, to Senior IT Risk Analysts to assist in the development of their careers and performance of their job responsibilities

  • Manage the resource requests submitted by the Senior IT Risk Analysts for project assistance

  • Assist IT Risk Analysts with prioritization of workload and perform reviews over project documentation completed

  • Play a leadership role on key projects and ensure that key IT risks are being adequately addressed

  • Support the resolution of Internal Audit, Compliance, or Risk Management related issues that could impact the confidentially, availability or integrity of data or processes

  • Support compliance with applicable regulations, which include, but is not limited to the following: FDICIA, the Sarbanes-Oxley Act of 2002 and the Gramm-Leach-Bliley Act of 1999

  • Assist in the development and refinement of key IT Risk Management metrics and reporting

  • Represent IT Risk Management on information technology governance groups, committees or other projects, as needed

  • Responsible for supervising and managing IT Risk Analysts. This includes, but is not limited to, conducting performance reviews, assisting with development plans, providing career coaching and other administrative responsibilities



  • Minimum 8 years project management experience leading projects and teams varying in size, risk, scope and complexity.

  • 5 years relevant financial services experience preferred

  • Sever to Ten years of information technology experience required

  • Bachelor's degree required, preferably in computer science or information systems

  • Technical or professional certifications in field of specialization highly recommended. CISA and CISSP are preferred

  • Demonstrated ability to build strong collaborative business and technology relationships; recognizes organizational limitations and uses corporate culture and resources to eliminate barriers when possible

  • Excellent communication, problem solving and decision making skills with the ability to effectively communicate with all levels in the organization

  • Desired experience should include a foundation in IT controls and include a specialization in one or more of following: information security architecture, systems integration, e-business technologies, application architecture or IT management

  • Demonstrated experience engaging the support and resources of others to achieve project goals and objectives; influencing with and without authority

  • Skilled in cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution

  • Experience in managing multi-year projects with cross-enterprise interdependencies

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Job : Other Targeted Projects
Primary Location : Massachusetts-Dorchester
Schedule : Full-time
Job Posting : Mar 22, 2018, 7:26:29 PM