Santander Bank, NA Ops Analyst I in Dorchester, Massachusetts

Ops Analyst I - 1804386

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Description

Responsible for monitoring various aspects of operational processes, including Business Resumption, to ensure the existence and effectiveness of controls, maximize process efficiencies and define operational requirements relative to strategic and business initiatives. Functions as a representative of the operational process to the business units.

Responsibilities

  • Responds to customer requests for assistance

  • Researches problems and recommend solutions for correction/improvement

  • Provides support on projects focusing on supported operational processes

  • Provides qualitative and analytical support for operational processes and supported technologies

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Qualifications

  • 1 year of Banking Operations, or 3 years of General Operations, or Project work involving process design, implementation or measurement

  • Excellent oral and written communication skills

  • Excellent organizational and problem solving skills

  • Excellent technical, analytical and troubleshooting skills

  • People oriented

  • Problem solver with the ability to perform well in a fast paced multi-tasking environment

  • Self-motivated

  • Working knowledge of Personal Computers and Microsoft Office applications

  • Flexibility with time; first and/or second shift hours may apply (12 - 8)

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply

Job : Deposit & Payment Operations
Primary Location : Massachusetts-Dorchester

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Organization : Consumer & Business Banking (1001)
Schedule : Full-time
Job Posting : Jul 10, 2018, 6:14:44 PM

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO