Santander Bank, NA Project Manager - CIO, CBB in Dorchester, Massachusetts

Project Manager - CIO, CBB - 1801851



As a member of the Technology organization you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do. We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization

The Technology Team supports the development, implementation and ongoing maintenance of all banking systems. This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment.

The Project Manager will lead technology projects and teams, ranging in size and complexity, defining performance goals and execution from initiation to closure. The Project Manager leads scope definition, risk identification and methodology, will report on project status, determine time frames, staffing and resource requirements and lead others to make meaningful process improvements. He/She will manage projects to deliver within scope, on time and on budget.

Projects will deal with high-visibility lending transformation projects in the consumer banking space.


  • Drives and participates in the funding process, as appropriate (e.g., presentations, cost-benefit analysis, business case).

  • Lead or contribute to the development of project definition and scope with applicable stakeholders.

  • Identifies project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives.

  • Monitors and documents project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards.

  • Conducts Project Team meetings and situational analysis regularly to ensure appropriate communication to all stakeholders

  • Develops presentations, dashboards, reports and other team and executive level project communications and documentation

  • Develops, communicates and implements project risk mitigation plans and complete Risk, Actions, Issues and Decisions documentation to effectively monitor risk and enable accountability and responsibility.

  • Develops and implements contingency and recovery plans when deliverables are missed (e.g., identify critical path, document, plan for Return to Green, Business Continuity Plan, etc)

  • Documents and communicate project changes, project health and project status to project team, Business Owner and Executive Sponsor

  • Accountable for the project management process and project management deliverables for all assigned projects from initiation thru closure, including intake activities

  • Adheres to Santander Bank project management standards by ensuring that recognized project management processes, discipline and controls are consistently applied to projects from initiation through closure



  • Bachelors or Equivalent Experience: At Least 5 Years Specialized Knowledge

  • 6+ years project management experience. 3+ years relevant financial services experience preferred. Knowledge of functional area may be required.

  • Proven experience prioritizing, budgeting, estimating, project implementation.

  • Ability to research, interpret and incorporate industry and other best practices into project management processes

  • Prior experience with Black Knight or Fiserv product suites preferred

  • Lending knowledge and experience

  • Ability to analyze project data, metrics and financials, making data-driven analytical decisions

  • Knowledge and expertise in the use of project management, PMLC and SDLC methodologies and tools (i.e. Agile, SCRUM, Waterfall, Iterative).

  • Understanding, application, and ability to articulate industry project management principles, theories, and concepts.

  • Ability to think both tactically and strategically moving through both fluidly.

  • Able to identify risk and manage them, escalating when necessary

  • Demonstrated experience engaging the support and resources of others to achieve project goals and objectives; influencing without authority

  • Experience of enabling people to work effectively as they plan, implement and experience change

  • A can-do attitude, with teamwork and willingness to learn

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.

Job : Other Targeted Projects
Primary Location : Massachusetts-Dorchester
Schedule : Full-time
Job Posting : Apr 25, 2018, 10:14:10 PM