Santander Bank, NA Mortgage Retail Team Manager I in Howell, New Jersey
Mortgage Retail Team Manager I - 1803873
Responsible for supervising a team and activities for processing of mortgage loans. Interfaces with underwriting, processing, closing and sales; coaches trains and assists team to meet performance standards; ensures operational integrity, and compliance with regulatory policies and procedures.
Appropriately uses signing authority and overrides when necessary, demonstrating thorough knowledge of mortgage products and following all Bank procedures.
Completes audits, complying with regulatory policies and procedures.
Communicate and implement changes to mortgage processing policies and procedures.
Reports process, procedural, or staffing issues within the department to senior management in a timely manner.
Supervises and directs activities for a team of Loan Processors: coaches and trains employees; sets daily, weekly and monthly goals and monitors pipeline reports for each processor, ensuring customer and MDO follow up
Ensures the processing staff delivers loans to the closing department in accordance with individual loan requirements.
2 years experience in mortgage lending.
Ability to prioritize and work in a fast paced environment.
Excellent organizational skills.
Knowledge of FNMA/FHLMC standards.
Prior supervisory experience helpful,.
Proficient computer skills (e.g. MS Word, Excel).
Proven exceptional customer service skills.
Job : Retail Loan Origination
Primary Location : New Jersey-Howell
Schedule : Full-time
Job Posting : Jun 11, 2018, 1:42:21 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO