Santander Bank, NA Mortgage Secondary Market - Post Closing Aud in Reading, Pennsylvania

Mortgage Secondary Market - Post Closing Aud - 1803943



As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

Responsible for creating servicing loan files by combining collateral and credit documents. Review documents for accuracy to assure compliance with Santander and Government and Investor regulations


  • Ensure all state specific document requirements have been met

  • Review all open underwriting conditions to assure they have been met and resolve in the Secondary system

  • Comply to our Service Level Agreement with the Servicing Department

  • Timely completion of all Compliance Testing and remain up to date on rules and regulations of Santander and the mortgage industry

  • Communicate information on missing or incorrect documentation to the responsible party

  • Continuous follow up on outstanding items needed for servicing loan file

  • Provide consistent quality customer service to both internal and external customers to meet or exceed Santander standards

  • Update Secondary system to reflect any issues that require resolution, mark the loan for required follow up and notate the status of the audit process

  • Review documents for compliance to Bank, Government and Investor guidelines and regulations and note any missing, required documents on the checklist

  • Assemble servicing loan files using established procedures and checklist



  • At least one year Retail Mortgage experience is desirable

  • At least 1 years of professional experience

  • Ability to work independently with minimal supervision

  • High attention to detail

  • Knowledge of mortgage process helpful

  • Research and resolve issues

  • Set priorities to ensure deadlines are met while working in a fast paced high pressure environment

  • Strong verbal and written communication skills

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply

Job : Retail Loan Origination
Primary Location : Pennsylvania-Reading


Organization : Consumer & Business Banking (1001)
Schedule : Full-time
Job Posting : Jun 29, 2018, 10:28:11 PM