Santander Bank, NA Operations Analyst II in Reading, Pennsylvania

Operations Analyst II - 1802662



As a member of the Technology & Operations organization you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do. We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization

- The Technology Team supports the development, implementation and ongoing maintenance of all banking systems. This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment.

- The Operations Team supports the processing for all the bank’s transaction channels. Each day, this team excels when faced with opportunities and challenges to make a meaningful, error-free difference for our customers.


The position will manage the Large Dollar Wire Approval Process and Compliance related Wire Transfers, which require movements to and from Fraud and Compliance. The candidate is responsible for the completion of transfers and claims, based on established SLA’s. Monitoring, reporting and analysis of the operational process is required to ensure compliance with each function. The candidate will function as the subject matter expert for Wire Transfers involving a dependency on Fraud and/or Compliance to ensure completion.


·Manage Executive Approval Wire activity through the designated process within the established SLA.

·Maintain any required supporting documentation for each wire in accordance with applicable policies and procedures

·Provide data and activity for the transfers, including forecasting and other reports to management.

·Manage and maintain visibility of the current threshold process where transactions are pending investigation. Usher transactions to completion when applicable.

·OFAC FinCEN and case management based on established SLA.

·Identify and remediate Risk opportunities. Provide support for all remediation plans related to assessments, audits and review.

·Other non-critical activities as time permits

oProcedural Support

oProcess Flows

oProcess Quality Control



  • 7-10 years of prior Financial Institution Experience required.

  • Minimum 5 years’ experience in Electronic Payment Operations preferred.

  • Strong knowledge of Epayment Compliance and Regulations – OFAC, Regulation E.

  • Strong background in delivery and implementation.

Job : Card & ATM Operations
Primary Location : Pennsylvania-Reading
Schedule : Full-time
Job Posting : May 11, 2018, 2:24:12 PM